Frequently asked questions

EcoScribers are endlessly reusable notebooks, providing an authentic paper-like writing experience.

This means they are great for your ideas, creativity and work, whilst cutting paper waste, clutter and saving the environment.

In addition to your EcoScriber notebook, you will receive a black pen and microfibre cloth. Each EcoScriber has a built-in elastic pen holder, so that you can always keep your pen handy.

You can use the built in pen eraser to erase your notes. You can also use the microfibre cloth provided, or any microfibre cloth such as those used for cleaning glasses / spectacles, with a little water to erase.

We currently offer A4 and A5 options.

Each EcoScriber has 30 double-sided lined pages for your notes and 10 double-sided blank pages at the rear for your ideas, sketches and free-style notes. So that’s 80 sides of reusable paper in total and the inside back cover includes user instructions.

• EcoScribers are manufactured through a cutting-edge process on synthetic, high molecular material (CaC03 60%+PP40%+glue) and drawn film technology.
• The front and back covers are 450gsm thick, matt laminated for a hardwearing yet stylish look.
• Our pens have a width of 0.7mm. Perfect for drawing, drafting and writing, and ideal for precision and accuracy. We have black, blue and red pens to choose from and offer a bundle price for one of each.

When writing or drawing, the ink dries in a matter of seconds and then does not smudge, but can be erased at any time.

You will need to use an erasable pen with your EcoScriber. The good news is that every EcoScriber notebook order comes with a black erasable pen included. If you need more, or different colours you can order pens here, or alternatively you can use Pilot FriXion erasable pens, which are available to buy in most post offices and WH Smith stores in the UK.

• We recommend using the CamScanner App which is available for IOS and Android. You can access it via the links in our website footer.
• All EcoScriber pages are optimised for enhanced scanning clarity and readability.

• The CamScanner App offers scanning, organising and sharing via various options including email, social media, WhatsApp, Google Drive, Box, DropBox, Evernote and OneDrive.
• You can add keywords and categorise documents to easily search and locate them in future.
• It also offers an OCR function so that your notes become editable in Microsoft Word (paid app feature).
• Please see the video below which shows how the app works.

We accept payment via VISA debit and credit card, Mastercard, American Express, Paypal, Stripe, Google Pay and Apple Pay.

• We provide free UK delivery for all orders.
• Delivery time 5-7 days (excluding custom designed notebooks, which is up to 3 weeks from design approval).

• Unused products may be returned for an exchange or refund within 30 days. Excluding custom designed notebooks, see below.
• Customers are responsible for return postage.
• Please email us at info@ecoscriber.co.uk with your order number and we will provide details of our return delivery address. We will issue your exchange or refund on receipt of your item/s.
• Due to the personalised nature of these items, custom designed orders cannot be cancelled or modified once production has begun. Please double-check your design visuals and order details before finalizing your purchase.

For all orders of 25 or more EcoScribers we provide a Free Marketing Pack. This includes:

• Logos for your website and marketing material.
• Content to introduce your use of EcoScriber to your team, clients or for PR use.
• Ready made social media posts.

• For all customer designed Identity EcoScriber orders we offer a free design service. Please send a high resolution (300dpi+) logo, ideas or any design requests, colours or existing marketing material/website link and we will prepare a design for your approval.
• Alternatively, you can provide your own design. For A5 please provide a high resolution PDF 148mm (w) x 210mm (h) (with 5mm bleed). For A4 please provide a high resolution PDF 210mm (w) x 297mm (h) (with 5mm bleed). We provide four colour printing.

If you love EcoScriber as much as we do, you can become a reseller or partner. Please contact us to discuss your options further.